The UK Court of Appeal has found that Emirates (EK, Dubai Int'l) is liable to pay compensation to passengers in line with EU regulations for flight delays. Emirates had argued that it was not covered by the legislation, as a non-EU carrier, however, the court has found that non-EU airlines must comply with the rules for flights which originate in an EU country.
Under European regulations, passengers which depart any EU airport are entitled to compensation if their arrival at their final destination is delayed by more than three hours, including connecting flights.
The UK's Civil Aviation Authority (CAA) brought action against five airlines earlier this year – which also included American Airlines (AA, Dallas/Fort Worth), Etihad Airways (EY, Abu Dhabi Int'l), Singapore Airlines (SQ, Singapore Changi), Turkish Airlines (TK, Istanbul Atatürk) – for failing to provide passengers with the means of claiming up to EUR600 (USD700) in compensation for delayed flights.
Emirates contended that flights from the UK with a stopover in Dubai should not be included, but the Court's ruling has found that missed connections outside Europe still fall under the regulation.
"The CAA has written to Emirates and asked the airline to be good to its word and accept the Court of Appeal judgment," a CAA statement says.
In regard to the other airlines, the CAA says that Turkish Airlines is now compensating passengers. The CAA has also advised the other airlines about the ruling against Emirates.
News
Emirates loses case re EU delay compensation
About Emirates
Type | Scheduled Carrier |
---|---|
Base | Dubai Int'l |
Aircraft | 267 |
Destinations | 159 |
Routes | 274 |
Daily Flights | 554 |
To access our news database including full archive search and exclusive stories reported first by ch-aviation you need to upgrade to ch-aviation
. With a ch-aviation
subscription you benefit from a wide range of data and information such as:
account today. Click here.


- "News to go" - Ability to view multiple full news articles on one page
- Full access to all news articles including exclusive stories reported first by ch-aviation
- Extended Search Options for over 7,490 Airlines
- Historical Information (Launch/End/Merger details)
- Stock Market Symbols
- Fleet Summaries
- Subsidiary and Parent Relationships
- Regional Partners
- Search Airlines by Alliance, Airline Type, Status
- Search Airlines by Homebase, Country or Routes/Countries served
- Search Airlines by Aircraft Type and/or Fleet Size
- Legal Name, Address, Phone, LinkedIn page and E-Mail
- Average Fleet and Subfleet age and total number of seats
- Passenger Numbers and Financial Results
- Alliance Membership and Details
- Airline Start-Up Tracker
- Create your own favorite lists to group News articles
- Extended Search Options for over 6,000 Airports
- Airport Lists by State, Country or Continent
- Airports nearby sorted by Distance
- Aircraft Stored, Scrapped or Written Off at Airport
